ORDER PROCESSING TIMES
All orders placed and paid before the cut-off times of 2pm EST and 2pm PST will be shipped out the same day MON-FRI. Orders placed after the cut-off times will be shipped out the following business day.
We have offices both on the east coast and west coast. Your order will be dispatched from the shipping center closest to you to ensure the fastest possible delivery times.
SHIPPING OPTIONS & DELIVERY TIMES
For the time being all orders are shipped with Canada Post. We offer Expedited Parcel, ExpressPost and Priority shipping options. All shipping options are tracked and you will receive your tracking number by email when your order has been shipped. NOTE: It can take 12-24 hours for your tracking to register on the Canada Post website.
Depending on your delivery address orders may take anywhere from 1-5 business days to be delivered.
If you have made an error with your address and your order has not been shipped yet please contact us ASAP so we can change it. If your order has already been shipped it will most likely be returned to us. Once we receive the return we will be able to re-ship to the correct address.
Pay for your order with Interac e-transfer. E-transfer instructions will be given with your order confirmation email.
We accept BTC, LTC and ETH. After placing your order you will be redirected to crypto payment instructions. Please make sure to send the exact amount requested to avoid any delays in shipping your order.
CASH OR CREDIT ON DELIVERY
During the checkout process you may select COD (cash on delivery). Payment for your order will be made directly to Canada Post with either cash or credit card upon delivery. NOTE: There is a 10$ extra charge for this option.
Unopened products maybe be returned for store credit within 21 days of the delivery date.
Opened products maybe be returned for store credit within 21 days of the delivery date only if 80% of the product still remains.
To ensure the best customer experience we will provide a return shipping label free of charge.
Any refund will be made to the customer as store credit. We do not provide cash refunds.